FAQs
Frequently Asked Questions (FAQ)
How are your products made?
At HairGrowthCo.com, we are dedicated to crafting premium, all-natural hair growth products using time-honored ingredients backed by modern science. Our meticulous production process ensures every bottle is formulated for maximum efficacy and purity.
Step 1: Ingredient Sourcing
We ethically source the finest ingredients from trusted suppliers around the world. Our hero ingredients include:
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Raw African Chebe Powder β Known for its hair strengthening properties
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Rosemary Oil β Clinically proven to stimulate hair growth
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Peppermint Oil β Enhances scalp circulation and encourages growth
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Fermented Rice Water β Strengthens hair and reduces breakage
Step 2: Scientific Formulation
Our formulation team, consisting of chemists and hair care experts, carefully blends each ingredient to ensure the ideal balance for hair health. Every formulation undergoes rigorous stability and performance testing to guarantee long-lasting results.
Step 3: Precision Boiling Process
For 72 hours, we slow-boil African Chebe Powder, Rosemary Leaves, and Peppermint Leaves in a 55-gallon stainless steel drum. This traditional method extracts the most potent nutrients without compromising the natural integrity of the ingredients.
Step 4: Cold Pressed Oil Extraction
We use a cold-press extraction method for oils like castor and avocado to retain their essential nutrients. This ensures our products remain rich in vitamins and fatty acids that nourish the scalp and hair follicles.
Step 5: Quality Control & Testing
Before any product reaches our customers, it undergoes extensive quality control. We test for potency, purity, and safety, ensuring it is free of harmful chemicals, parabens, and sulfates.
Step 6: Eco-Friendly Packaging
Sustainability is at the heart of HairGrowthCo.com. We use recyclable, BPA-free packaging that minimizes our environmental footprint. Every product is carefully sealed and labeled to maintain freshness.
Step 7: Customer Satisfaction Guarantee
Once your product is ready, itβs shipped directly to your door with care. We stand by our products with a satisfaction guarantee, ensuring you experience the full benefits of your hair growth journey.
Experience the HairGrowthCo.com difference today β where nature meets science for healthier, stronger hair.
1. What products does Hair Growth Co offer? Hair Growth Co offers a variety of hair care products, including shampoos, conditioners, hair oils, and scalp treatments, all formulated to support hair growth and scalp health.β
2. How do I place an order on Hair Growth Co's website? To place an order, visit hairgrowthco.com, browse the product selection, add desired items to your cart, and proceed to checkout by providing your shipping and payment information.β
3. What is the 60-day refund policy? Hair Growth Co provides a 60-day no-questions-asked refund policy. If you're not satisfied with a product, contact their customer service within 60 days of purchase for a full refund. βHair Growth Co
4. How can I contact customer service? You can reach customer service by clicking the "Contact" button on their website or by emailing help@hairgrowthco.com.βHair Growth Co
5. Does Hair Growth Co ship internationally? Shipping availability varies by country. For international shipping options, check the shipping information on their website or contact customer service.β
6. How long does shipping take? Hair Growth Co offers free 2-day shipping on all orders within the United States. International shipping times vary based on the destination.βHair Growth Co
7. Are there any shipping fees? Standard shipping is free for all orders within the U.S. Additional shipping fees may apply for international orders.β
8. How can I track my order? After placing an order, you'll receive a confirmation email with tracking information. You can use this information to monitor your shipment's status.β
9. What should I do if my order is delayed? If your order is delayed, first check the tracking information. If issues persist, contact customer service for assistance.β
10. Can I change or cancel my order after placing it? Orders are processed quickly to ensure timely delivery. Contact customer service immediately if you need to make changes or cancel your order; however, changes may not be possible once processing has begun.β
11. How do I return a product? To return a product, contact customer service within 60 days of purchase. They will provide instructions on how to return the item for a refund. βHair Growth Co
12. Are the products suitable for all hair types? Yes, Hair Growth Co's products are formulated to be suitable for various hair types, including curly, straight, and wavy hair.β
13. Are the products tested on animals? Hair Growth Co is committed to cruelty-free practices and does not test products on animals.β
14. Do the products contain sulfates or parabens? Hair Growth Co strives to offer products free from harsh chemicals like sulfates and parabens. Check individual product descriptions for specific ingredient information.β
15. How should I store the products? Store products in a cool, dry place, away from direct sunlight, to maintain their effectiveness.β
16. Can I use multiple products together? For optimal results, Hair Growth Co recommends using their products as a system. Combining products like shampoo, conditioner, and hair oil can enhance benefits.β
17. How long will it take to see results? Individual results vary based on personal factors. Consistent use of the products over several weeks is typically necessary to notice improvements in hair growth and health.β
18. Are there any side effects? Hair Growth Co's products are formulated with natural ingredients and are generally safe. However, discontinue use if you experience any adverse reactions and consult a healthcare professional if necessary.β
19. Can I use the products if I have a sensitive scalp? Many customers with sensitive scalps have found Hair Growth Co's products beneficial. If you have concerns, perform a patch test before full application.β
20. Do you offer gift cards? Currently, Hair Growth Co does not offer gift cards.β
21. How can I stay updated on promotions and new products? Subscribe to their newsletter by entering your email on their website to receive updates on promotions, new products, and exclusive offers.β
22. What if I receive a damaged or defective product? If you receive a damaged or defective product, contact customer service immediately with details and photos. They will assist you in resolving the issue.β
23. Are the products safe for color-treated hair? Yes, Hair Growth Co's products are safe for color-treated hair and can help maintain hair health and vibrancy.β
24. Can I use the products if I'm pregnant or breastfeeding? Consult with a healthcare professional before using any new hair care products during pregnancy or breastfeeding to ensure safety.β
25. Do you offer wholesale pricing? For wholesale inquiries, contact customer service for more information on pricing and availability.β
26. How can I become an affiliate or brand ambassador? Interested in partnerships can reach out to customer service to inquire about affiliate or brand ambassador opportunities.β
27. What makes Hair Growth Co's products different from others? Hair Growth Co focuses on natural ingredients and customer satisfaction, aiming to provide effective products without harsh chemicals.β
28. Can I use the products if I have allergies? Review the ingredient list of each product carefully. If you have known allergies, consult with a healthcare provider before use.β
29. Are there any ongoing promotions? Promotions vary throughout the year. Check their website or subscribe to the newsletter for the latest deals.