QUESTIONS & ANSWERS

Everything You Need To Know

Many customers begin noticing healthier-looking hair and reduced shedding within the first few weeks. Consistent use over 60–90 days typically delivers the best visible results.
Yes. The oil and serum are designed to complement each other perfectly. Apply the serum directly to the scalp first, then follow with the oil to seal in moisture and nourishment.
If you're new to the routine, we recommend starting with the growth serum for targeted scalp support. You can later add the oil for additional hydration, shine, and protection.
No. The serum is lightweight, fast-absorbing, and formulated to leave your scalp feeling refreshed without a heavy or greasy residue.
Absolutely. The formula was created to work beautifully with protective styles, helping nourish the scalp and support healthy hair while your hair is tucked away.
Our products are designed to support healthier-looking hair and scalp care in thinning areas, including edges and sparse spots, when used consistently.
Many customers use our products as part of their healthy hair journey to improve confidence in wearing their natural hair. Results vary based on consistency and individual hair needs.
Healthy hair growth takes time, consistency, and proper care. Our formulas are designed to support stronger, healthier hair retention to help you reach your personal length goals.
Hair journeys are different for everyone. Consistency is key, and we recommend using the products regularly for at least 90 days while maintaining a healthy hair care routine.
No. These products are cosmetic hair care products and are not intended to diagnose, treat, cure, or prevent medical conditions or hair loss disorders.
Our formulas focus on lightweight nourishment, scalp support, and healthy hair maintenance using carefully selected ingredients without leaving heavy buildup behind.
COMMON QUESTIONS

Everything You Want To Know.

  • Most customers notice softer, stronger, easier-to-manage hair within the first few uses. Visible length and fuller-looking areas usually take consistent use over several weeks.
  • Yes. Apply a small amount to your edges and gently massage it in. It helps keep fragile edge areas moisturized, protected, and less prone to breakage.
  • It can help nourish thinning areas and support the look of healthier, fuller hair. Results vary, and long-term hair loss may take more time.
  • Yes. Apply directly to your scalp between parts or tracks 2–4 times per week to keep your scalp moisturized while your hair is protected.
  • It supports length retention by helping reduce dryness and breakage, so your hair can keep more of the length it naturally grows.
  • Yes. It is great for textured, curly, coily, and 4C hair because these hair types often need extra moisture and breakage protection.
  • Yes. It can be used on relaxed, natural, transitioning, braided, or heat-styled hair. Start with a small amount.
  • Use 3–4 times per week. If your scalp or hair is very dry, use more often. A little goes a long way.
  • It is an oil, so start small. When applied lightly and massaged in, it should feel nourishing, not heavy.
  • Chebe Powder is traditionally used by women in Chad to help protect hair from dryness and breakage while supporting moisture and length retention.
  • Yes. Our oil is made in small batches using a slow 72-hour infusion process with Chebe, rosemary, peppermint, and other nourishing ingredients.
  • Orders usually ship quickly and may ship the same day when placed before the daily cutoff. Delivery time depends on your location.
  • No. This is a cosmetic hair and scalp care product. It supports healthier-looking hair, moisture, and length retention.
  • Stay consistent, use it several times per week, and take progress photos. If you need help, contact customer support.
  • No. You can still wear wigs, braids, sew-ins, or extensions. Just keep your scalp clean, moisturized, and cared for underneath.
FREQUENTLY ASKED QUESTIONS

Everything You Need To Know.

  • Everyone is different. Some customers notice their scalp feels cleaner and less heavy within the first week. Visible changes are usually easier to track after consistent use for 8–12 weeks, especially with progress photos every 2–4 weeks.
  • Yes. This serum was designed to support areas like edges, hairline, crown, bald spots, and thinning areas without greasy buildup. Apply directly to the scalp and stay consistent.
  • It can be used on bald spots and thinning areas to support a consistent scalp-care routine. Results vary based on genetics, scalp condition, the cause of hair loss, and consistency.
  • Yes. Apply directly to the crown and massage gently for 1–2 minutes to spread the serum across the scalp. Take progress photos to track visible changes over time.
  • No. It is oil-free and designed to absorb like water, so it does not sit on top of your hair like traditional oils.
  • Yes. You can leave it in for lightweight scalp support, or rinse it out after at least 10 minutes if preferred.
  • Use 2–3 times per week or as directed. The most important part is staying consistent long enough to give your scalp routine time to work.
  • Yes. It can be used on natural, relaxed, curly, straight, fine, thick, braided, or loc'd hair. Apply directly to the scalp.
  • Yes. Men can use it on the hairline, crown, thinning areas, bald spots, or anywhere scalp support is needed.
  • Yes. The lightweight, oil-free texture makes it easy to apply between parts and under protective styles without greasy buildup.
  • No. This is a cosmetic scalp-support serum, not a medical treatment. For medical hair loss, irritation, or scalp concerns, speak with a licensed healthcare professional.
  • Give your routine time and take progress photos every 2–4 weeks. If you are not happy, you are protected by our 90-day money-back guarantee.
  • Orders ship same day when placed before the cutoff time. Tracking is sent once your order is packed and on the way.